Listening: Can you Hear Me Now?

“Are you really listening…or are you just waiting for your turn to talk?” ~ Robert Montgomery Recently while preparing for a presentation to a state association of physicians, I came across an article about the 18-second rule—how some doctors jump to conclusions about diagnosis or treatment before

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The Power of Extending Your Reach

Top ten tips for creating profitable business relationships. Networking is the process of building and maintaining relationships for mutual benefit over time. 1. First and foremost you must believe that the networking process is important for you and will work for you. 2. Preparation is the foundation

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Storytelling for Business:

the Power tool of Communications “The best way to teach people is by telling a story.” ~ Ken Blanchard When we think of stories, we usually think of fairy tales like Goldilocks and the Three Bears or other types of fiction. We don’t usually associate stories with

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Donut Wars!

Never Underestimate your Competition! In 2003 Krispy Kreme, the maker of the Original Glazed doughnut, was the darling of Wall Street and with what appeared to be unlimited potential, it entered the New England market-the home base of Dunkin’ Donuts. Krispy Kreme was riding a wave of

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